Conte aos seus amigos sobre este item:
Service Management Principles for Hospitality & Tourism in the Age of Digital Technology Jay Kandampully 4th edition
Preço
R$ 283,90
excluindo impostos
Item sob encomenda (no estoque do fornecedor)
Espera-se estar pronto para envio 24 - 29 de set
Receba avisos sobre novos lançamentos de Jay Kandampully
O que dizem nossos clientes:
Adicione à sua lista de desejos do iMusic
Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
Jay Kandampully
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.
392 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 30 de abril de 2024 |
| ISBN13 | 9781915097705 |
| Editoras | Goodfellow Publishers Limited |
| Páginas | 392 |
| Dimensões | 188 × 244 × 25 mm · 758 g |
| Idioma | Inglês |
![Cover for Jay Kandampully · Service Management Principles for Hospitality and Tourism (Paperback Book) [Second edition] (2015)](https://imusic.b-cdn.net/images/item/original/607/9781465269607.jpg?jay-kandampully-2015-service-management-principles-for-hospitality-and-tourism-paperback-book&class=scaled&v=1608831757)
![Cover for Jay Kandampully · Customer Experience Management: Enhancing Experience and Value through Service Management (Paperback Book) [New edition] (2014)](https://imusic.b-cdn.net/images/item/original/078/9781465241078.jpg?jay-kandampully-2014-customer-experience-management-enhancing-experience-and-value-through-service-management-paperback-book&class=scaled&v=1647231387)
![Cover for Jay Kandampully · Service Management: The New Paradigm in Retailing (Paperback Book) [2012 edition] (2014)](https://imusic.b-cdn.net/images/item/original/773/9781489995773.jpg?jay-kandampully-2014-service-management-the-new-paradigm-in-retailing-paperback-book&class=scaled&v=1498480898)
![Cover for Jay Kandampully · Service Management in Health and Wellness Services (Paperback Book) [New edition] (2013)](https://imusic.b-cdn.net/images/item/original/231/9781465208231.jpg?jay-kandampully-2013-service-management-in-health-and-wellness-services-paperback-book&class=scaled&v=1648580014)
![Cover for McKercher, Professor Bob (Professor of Tourism in the School of Business, University of Queensland, Australia) · Understanding Tourism: Concepts and theories (Paperback Book) [A revised and updated edition of the previously ti edition] (2024)](https://imusic.b-cdn.net/images/item/original/675/9781915097675.jpg?mckercher-professor-bob-professor-of-tourism-in-the-school-of-business-university-of-queensland-australia-2024-understanding-tourism-concepts-and-theories-paperback-book&class=scaled&v=1713659201)
![Cover for Raj, Dr Razaq (Principal Lecturer for Research and Enterprise, Leeds Business School, Leeds Beckett University, UK) · Events Management: Principles and Practice (Paperback Book) [4 New edition] (2022)](https://imusic.b-cdn.net/images/item/original/194/9781915097194.jpg?raj-dr-razaq-principal-lecturer-for-research-and-enterprise-leeds-business-school-leeds-beckett-university-uk-2022-events-management-principles-and-practice-paperback-book&class=scaled&v=1720969394)
