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Customer Success Management: Helping Business Customers Achieve Their Goals - Management for Professionals Michael Kleinaltenkamp 2023 edition
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Customer Success Management: Helping Business Customers Achieve Their Goals - Management for Professionals
Michael Kleinaltenkamp
End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management.
102 pages, 3 Illustrations, color; 13 Illustrations, black and white; X, 102 p. 16 illus., 3 illus.
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 12 de março de 2023 |
| ISBN13 | 9783031261770 |
| Editoras | Springer International Publishing AG |
| Páginas | 102 |
| Dimensões | 150 × 220 × 20 mm · 363 g |
| Idioma | Alemão |
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