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Organizational Listening: The Missing Essential in Public Communication Jim Macnamara New edition
Organizational Listening: The Missing Essential in Public Communication
Jim Macnamara
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.
376 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 13 de dezembro de 2015 |
| ISBN13 | 9781433130533 |
| Editoras | Peter Lang Publishing Inc |
| Páginas | 386 |
| Dimensões | 231 × 157 × 26 mm · 644 g |
| Idioma | Inglês |