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Non-Linguistic Analysis of Call Center Conversations - SpringerBriefs in Electrical and Computer Engineering Sunil Kumar Kopparapu 2015 edition
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Non-Linguistic Analysis of Call Center Conversations - SpringerBriefs in Electrical and Computer Engineering
Sunil Kumar Kopparapu
The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis.
95 pages, 21 black & white illustrations, 26 colour illustrations, 3 black & white tables, biography
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 14 de agosto de 2014 |
| ISBN13 | 9783319008967 |
| Editoras | Springer International Publishing AG |
| Páginas | 83 |
| Dimensões | 147 × 234 × 6 mm · 145 g |
| Idioma | Inglês |
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