It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People - Bill Eddy - Livros - HCI Press - 9781936268665 - 19 de março de 2015
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It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People

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Increasingly, high-conflict people?especially narcissists and bullies?are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).

Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C. A. R. S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.

Bill Eddy, LCSW, Esq., is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and is an international expert on high-conflict personalities and personality disorders.


244 pages, illustrations

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado 19 de março de 2015
ISBN13 9781936268665
Editoras HCI Press
Páginas 244
Dimensões 216 × 139 × 15 mm   ·   308 g
Idioma Inglês  

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