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The Human Touch: Personal skills for professional success Philippa Thomas
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The Human Touch: Personal skills for professional success
Philippa Thomas
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
256 pages, Illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 13 de dezembro de 2012 |
| ISBN13 | 9781906124915 |
| Editoras | BCS Learning & Development Limited |
| Páginas | 256 |
| Dimensões | 171 × 244 × 14 mm · 454 g |
| Idioma | Inglês |
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