Conte aos seus amigos sobre este item:
Service Design: A practical guide to creating customer centric services Debra Paul
Preço
R$ 231,90
excluindo impostos
Item sob encomenda (no estoque do fornecedor)
Espera-se estar pronto para envio 3 - 6 de nov
Presentes de Natal podem ser trocados até 31 de janeiro
Receba avisos sobre novos lançamentos de Debra Paul
O que dizem nossos clientes:
Adicione à sua lista de desejos do iMusic
Service Design: A practical guide to creating customer centric services
Debra Paul
With customer expectations higher than ever before, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 7 de julho de 2026 |
| ISBN13 | 9781780177274 |
| Editoras | BCS Learning & Development Limited |
| Páginas | 338 |
| Dimensões | 170 × 245 × 21 mm · 602 g |
| Idioma | Inglês |
![Cover for Debra Paul · Business Analysis: Fourth edition (Paperback Book) [4 New edition] (2020)](https://imusic.b-cdn.net/images/item/original/102/9781780175102.jpg?debra-paul-2020-business-analysis-fourth-edition-paperback-book&class=scaled&v=1592969063)
![Cover for Peter Thompson · Defining Digital Solutions: Establishing context and defining requirements - BCS Digital Solutions Collection (Paperback Book) [2nd edition] (2025)](https://imusic.b-cdn.net/images/item/original/052/9781780177052.jpg?peter-thompson-2025-defining-digital-solutions-establishing-context-and-defining-requirements-bcs-digital-solutions-collection-paperback-book&class=scaled&v=1754320371)
![Cover for David Sutton · Cyber Security: The complete guide to cyber threats and protection - Second edition (Paperback Book) [2 New edition] (2022)](https://imusic.b-cdn.net/images/item/original/959/9781780175959.jpg?david-sutton-2022-cyber-security-the-complete-guide-to-cyber-threats-and-protection-second-edition-paperback-book&class=scaled&v=1673234085)
![Cover for Frank Bott · Professional Issues in IT: Third edition (Paperback Book) [3 New edition] (2022)](https://imusic.b-cdn.net/images/item/original/881/9781780175881.jpg?frank-bott-2022-professional-issues-in-it-third-edition-paperback-book&class=scaled&v=1651065290)
![Cover for Keith Gordon · Principles of Data Management: Facilitating information sharing - Third edition (Paperback Book) [3 New edition] (2022)](https://imusic.b-cdn.net/images/item/original/911/9781780175911.jpg?keith-gordon-2022-principles-of-data-management-facilitating-information-sharing-third-edition-paperback-book&class=scaled&v=1655493497)
