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Operations Management in the Hospitality Industry Peter Szende
Operations Management in the Hospitality Industry
Peter Szende
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
360 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 10 de junho de 2021 |
| ISBN13 | 9781838675424 |
| Editoras | Emerald Publishing Limited |
| Páginas | 280 |
| Dimensões | 237 × 159 × 23 mm · 524 g |
| Idioma | Inglês |
| Editor | Dalton, Alec N. (USA) |
| Editor | Szende, Peter (Oxford Brookes University, UK) |
| Editor | Yoo, Michelle (Myongjee) (California State Polytechnic University, USA) |