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Business Relationship Manager: Careers in IT service management - BCS Guides to IT Roles Ernest Brewster
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Business Relationship Manager: Careers in IT service management - BCS Guides to IT Roles
Ernest Brewster
Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.
160 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 30 de junho de 2014 |
| ISBN13 | 9781780172507 |
| Editoras | BCS Learning & Development Limited |
| Páginas | 190 |
| Dimensões | 131 × 198 × 10 mm · 214 g |
| Idioma | Inglês |
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