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Improving the Quality of Library Services for Students with Disabilities Peter Hernon
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Improving the Quality of Library Services for Students with Disabilities
Peter Hernon
Discusses the circumstances affecting services for the disabled, and provides two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs. This book aims to assist libraries and other service components of academic institutions to adopt a proactive position.
248 pages, 3 figures, 11 tables
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 1 de dezembro de 2005 |
| ISBN13 | 9781591583004 |
| Editoras | Bloomsbury Publishing Plc |
| Páginas | 248 |
| Dimensões | 161 × 235 × 19 mm · 390 g |
| Idioma | Inglês |
![Cover for Peter Hernon · U.S. Government on the Web: Getting the Information You Need, 3rd Edition (Paperback Book) [3 Revised edition] (2003)](https://imusic.b-cdn.net/images/item/original/867/9781591580867.jpg?peter-hernon-2003-u-s-government-on-the-web-getting-the-information-you-need-3rd-edition-paperback-book&class=scaled&v=1396454750)
![Cover for Peter Hernon · Service Quality in Academic Libraries (Paperback Book) [1st Paperback edition] (1996)](https://imusic.b-cdn.net/images/item/original/107/9781567502107.jpg?peter-hernon-1996-service-quality-in-academic-libraries-paperback-book&class=scaled&v=1409593854)
![Cover for Peter Hernon · Public Access to Government Information: Issues, Trends and Strategies, 2nd Edition (Paperback Book) [2 Revised edition] (1988)](https://imusic.b-cdn.net/images/item/original/230/9780893915230.jpg?peter-hernon-1988-public-access-to-government-information-issues-trends-and-strategies-2nd-edition-paperback-book&class=scaled&v=1486051641)
