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Employees First, Customers Second: Turning Conventional Management Upside Down Vineet Nayar
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Employees First, Customers Second: Turning Conventional Management Upside Down
Vineet Nayar
One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
208 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 8 de junho de 2010 |
| ISBN13 | 9781422139066 |
| Editoras | Harvard Business Review Press |
| Páginas | 208 |
| Dimensões | 146 × 218 × 15 mm · 324 g |
| Idioma | Inglês |
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