Conte aos seus amigos sobre este item:
Quality Improvement in European Public Services: Concepts, Cases and Commentary Pollitt, Christopher, C
Quality Improvement in European Public Services: Concepts, Cases and Commentary
Pollitt, Christopher, C
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
204 pages, 1, black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 5 de junho de 1995 |
| ISBN13 | 9780803974654 |
| Editoras | SAGE Publications Inc |
| Páginas | 208 |
| Dimensões | 214 × 138 × 13 mm · 262 g |
| Idioma | Inglês |
| Editor | Bouckaert, Geert |
| Editor | Pollitt, Christopher |