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Quality Improvement in European Public Services: Concepts, Cases and Commentary Pollitt, Christopher, C
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Quality Improvement in European Public Services: Concepts, Cases and Commentary
Pollitt, Christopher, C
Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
208 pages, 1, black & white illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 13 de junho de 1995 |
| ISBN13 | 9780803974647 |
| Editoras | SAGE Publications Inc |
| Páginas | 208 |
| Dimensões | 138 × 216 × 15 mm · 360 g |
| Idioma | Inglês |
| Editor | Bouckaert, Geert |
| Editor | Pollitt, Christopher |
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