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When Digital Becomes Human: The Transformation of Customer Relationships Steven Van Belleghem Re-issue edition
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When Digital Becomes Human: The Transformation of Customer Relationships
Steven Van Belleghem
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 3 de março de 2016 |
| ISBN13 | 9780749479152 |
| Editoras | Kogan Page Ltd |
| Páginas | 208 |
| Dimensões | 245 × 163 × 18 mm · 450 g |
| Idioma | Inglês |
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