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When Digital Becomes Human: The Transformation of Customer Relationships Steven Van Belleghem
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When Digital Becomes Human: The Transformation of Customer Relationships
Steven Van Belleghem
Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.
208 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 3 de abril de 2015 |
| ISBN13 | 9780749473235 |
| Editoras | Kogan Page Ltd |
| Páginas | 208 |
| Dimensões | 157 × 231 × 12 mm · 322 g |
| Idioma | Inglês |
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