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Sales and Service Digital Transformation: The Arrival of CRM3.0 Era Jun Yang
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Sales and Service Digital Transformation: The Arrival of CRM3.0 Era
Jun Yang
This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of enterprises.
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 25 de junho de 2025 |
| ISBN13 | 9789819659609 |
| Editoras | Springer Nature Switzerland AG |
| Páginas | 256 |
| Dimensões | 150 × 220 × 20 mm · 571 g |
| Idioma | Inglês |
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