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Service Science: Design for Scaling and Transformation Hsu, Cheng (Rensselaer Polytechnic Institute, USA)
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Service Science: Design for Scaling and Transformation
Hsu, Cheng (Rensselaer Polytechnic Institute, USA)
Addresses questions such as, What is the big story about service? What are the main research problems in service? What does a connected world mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? And, how to unite Cyberspace wilt physical space?
350 pages, illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 18 de fevereiro de 2009 |
| ISBN13 | 9789812836762 |
| Editoras | World Scientific Publishing Co Pte Ltd |
| Páginas | 316 |
| Dimensões | 158 × 235 × 20 mm · 572 g |
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