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The Service Productivity and Quality Challenge - International Studies in the Service Economy Patrick T Harker Softcover reprint of the original 1st ed. 1995 edition
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The Service Productivity and Quality Challenge - International Studies in the Service Economy
Patrick T Harker
3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity.
515 pages, 5 black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 25 de dezembro de 2011 |
| ISBN13 | 9789401040365 |
| Editoras | Springer |
| Páginas | 509 |
| Dimensões | 160 × 240 × 26 mm · 716 g |
| Editor | Harker, P.T. |
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