Søren Brøns-Poulsen and Kim Michael Mylin

Mastering Hospitality Management Søren Brøns-Poulsen and Kim Michael Mylin 2º edição

Mastering Hospitality ManagementModern competencies and approaches to successful hospitality management explores key management practices and their implications within the various departments throughout hospitality. Whether you are a student studying hospitality management or a hospitality professional broadening your horizon, this book will guide you through established management theories using real life examples and relatable case studies to help you develop your own unique insights to best practices. During the course of reading this book, you will:

• Discover the foundation of Hospitality Operations to understand its organisation, structure, and development throughout history
• Develop your Front Office Operations competencies and skillset
•  Identify and comprehend key Food and Beverage Management responsibilities
• Learn the secrets of successful Meeting and Events Management
• Understand best practice in Housekeeping Management from the industry
• Identify the significance of Engineering and Maintenance
• Grasp the importance of Controlling Security Processes in today’s hospitality environment
• Establish basic Hospitality Finance for non-finance experts
• Support a key part of successful hospitality management by effectively Managing Sales and Marketing
• Learn how to manage Human Resources
• Study the importance of Corporate Social Responsibility incline with environmental awareness

The book uses a simple and practical approach including valuable how-to perspectives such as unique step-by-step manuals, built on the newest cloud-based property management system. As a hospitality enthusiast, you will find Mastering Hospitality Management even more captivating in its 2nd edition!