Conte aos seus amigos sobre este item:
Transformational Leadership: - a Journey to Better Customer Relationship Nalin Abeysekera
Preço
R$ 298,90
excluindo impostos
Item sob encomenda (no estoque do fornecedor)
Espera-se estar pronto para envio 2 - 8 de out
Receba avisos sobre novos lançamentos de Nalin Abeysekera
O que dizem nossos clientes:
Adicione à sua lista de desejos do iMusic
Transformational Leadership: - a Journey to Better Customer Relationship
Nalin Abeysekera
This book discusses how the characteristics of Transformational Leadership (TL) can be used to have better customer relationship. More importantly the salespersons' TL has been observed. Both theories of Transformational Leadership and Relationship Marketing have been linked empirically. Finally it is recommending to the practitioners to use transformational leadership qualities of a salesperson to get more relationship oriented output with their customers.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 28 de fevereiro de 2011 |
| ISBN13 | 9783844310269 |
| Editoras | LAP LAMBERT Academic Publishing |
| Páginas | 140 |
| Dimensões | 226 × 8 × 150 mm · 227 g |
| Idioma | Alemão |
