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Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards - Fokus Dienstleistungsmarketing Maxie Schmidt 2008 edition
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Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards - Fokus Dienstleistungsmarketing
Maxie Schmidt
436 pages, black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 15 de janeiro de 2008 |
| ISBN13 | 9783835009172 |
| Editoras | Gabler Verlag |
| Páginas | 402 |
| Dimensões | 148 × 210 × 23 mm · 517 g |
| Idioma | Alemão |
| Contribuidor | Prof. Dr. Bernd Stauss |
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