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Beschwerdezufriedenheit und Kundenloyalitat im Dienstleistungsbereich: Kausalanalysen unter Berucksichtigung moderierender Effekte - Forum Marketing Bjoern-Olaf Borth 2004 edition
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Beschwerdezufriedenheit und Kundenloyalitat im Dienstleistungsbereich: Kausalanalysen unter Berucksichtigung moderierender Effekte - Forum Marketing
Bjoern-Olaf Borth
282 pages, 66 black & white illustrations, 34 black & white tables
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 29 de novembro de 2004 |
| ISBN13 | 9783824482245 |
| Editoras | Deutscher Universitats-Verlag |
| Páginas | 263 |
| Dimensões | 148 × 210 × 15 mm · 340 g |
| Idioma | Alemão |
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