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Handbuch Kundenmanagement: Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden Armin Tvpfer 3., vollst. überarb. u. erw. Aufl. 2008 edition
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Handbuch Kundenmanagement: Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Armin Tvpfer
1013 pages, Etwa 650 S.
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 23 de maio de 2008 |
| ISBN13 | 9783540220626 |
| Editoras | Springer-Verlag Berlin and Heidelberg Gm |
| Páginas | 1013 |
| Dimensões | 162 × 248 × 61 mm · 1,63 kg |
| Idioma | Alemão |
| Editor | Topfer, Armin |
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