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SUSTAINING High Performance: The Strategic Transformation to A Customer-Focused Learning Organization Stephen Haines 1º edição
SUSTAINING High Performance: The Strategic Transformation to A Customer-Focused Learning Organization
Stephen Haines
In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and empowerment
288 pages, black & white illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 30 de maio de 1995 |
| ISBN13 | 9781884015557 |
| Editoras | Taylor & Francis Inc |
| Páginas | 288 |
| Dimensões | 152 × 229 × 20 mm · 630 g |
| Idioma | Inglês |