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Built to Love: Creating Products That Captivate Customers Peter Boatwright
Built to Love: Creating Products That Captivate Customers
Peter Boatwright
Using a combination of industry-based research and laboratory experiments, the authors demonstrate that customers will richly pay for products that authentically provide emotional fulfillment. They also show how to analyze customers' emotional needs and translate those needs into features that galvanize those customers.
216 pages, Illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 6 de setembro de 2010 |
| ISBN13 | 9781605096988 |
| Editoras | Berrett-Koehler |
| Páginas | 192 |
| Dimensões | 157 × 240 × 19 mm · 421 g |