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Defusing the Angry Patron: a How-to-do-it Manual for Librarians Rhea Joyce Rubin 2 Rev edition
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Defusing the Angry Patron: a How-to-do-it Manual for Librarians
Rhea Joyce Rubin
115 pages, black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 31 de dezembro de 2010 |
| Data do lançamento original | 2011 |
| ISBN13 | 9781555707316 |
| Editoras | Neal-Schuman Publishers Inc |
| Páginas | 115 |
| Dimensões | 217 × 279 × 9 mm · 399 g |
| Idioma | Inglês |
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