The KISS Theory - Jayne Finn - Livros - Createspace Independent Publishing Platf - 9781519463722 - 28 de dezembro de 2016
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The KISS Theory

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This book will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. Call Center Training will lower costs as it can reduce turnover. This will produce a positive environment throughout your company and help influence the organization. Evaluating metrics and coaching are also used to make sure you are reaching your potential, and to keep your skill-set at a high level.

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado 28 de dezembro de 2016
ISBN13 9781519463722
Editoras Createspace Independent Publishing Platf
Páginas 106
Dimensões 140 × 216 × 6 mm   ·   131 g
Idioma Inglês  

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