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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives Emily Yellin Updated edition
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Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives
Emily Yellin
"Updated throughout plus new introduction and new chapter"--Cover.
301 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 17 de agosto de 2010 |
| ISBN13 | 9781416546900 |
| Editoras | Simon & Schuster |
| Páginas | 320 |
| Dimensões | 163 × 220 × 21 mm · 268 g |
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