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Breaking Through: Implementing Customer Focus in Enterprises S. Vandermerwe 2004 edition
Breaking Through: Implementing Customer Focus in Enterprises
S. Vandermerwe
In this book the author brings together distinctive and cutting edge work based upon her own research and work with leading companies in the overlapping areas of strategy, marketing and innovation to provide a new and dynamic model to implement customer focus in enterprizes.
224 pages, illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 4 de junho de 2004 |
| ISBN13 | 9781403935038 |
| Editoras | Palgrave USA |
| Páginas | 209 |
| Dimensões | 156 × 241 × 21 mm · 467 g |