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Relationship Marketing Martin Christopher 1º edição
Relationship Marketing
Martin Christopher
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.
Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
264 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 26 de novembro de 2015 |
| ISBN13 | 9781138136946 |
| Editoras | Taylor & Francis Ltd |
| Páginas | 264 |
| Dimensões | 150 × 220 × 20 mm · 650 g |
| Idioma | Inglês |