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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Jeanne Bliss 2º edição
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve.
288 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 3 de julho de 2015 |
| ISBN13 | 9781119047605 |
| Editoras | John Wiley & Sons Inc |
| Páginas | 288 |
| Dimensões | 154 × 235 × 26 mm · 528 g |