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Practical Handbook of CUSTOMER SERVICE OPERATIONS Warren Blanding 1989 edition
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Practical Handbook of CUSTOMER SERVICE OPERATIONS
Warren Blanding
Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.
564 pages, biography
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 30 de novembro de 1990 |
| ISBN13 | 9780874080490 |
| Editoras | Kluwer Academic Publishers Group |
| Páginas | 564 |
| Dimensões | 155 × 235 × 31 mm · 997 g |
| Idioma | Inglês |
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