Conte aos seus amigos sobre este item:
101 Activities for Delivering Knock Your Socks Off Service Ann Thomas Special edition
101 Activities for Delivering Knock Your Socks Off Service
Ann Thomas
From the bestselling Knock Your Socks Off Service series, this valuable tool book includes a plethora of fast and effective activities that teach customer service professionals how to provide world-class service.
256 pages, illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 6 de março de 2018 |
| ISBN13 | 9780814414446 |
| Editoras | HarperCollins Focus |
| Páginas | 384 |
| Dimensões | 188 × 234 × 24 mm · 776 g |
| Idioma | Inglês |