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Quality-Oriented Design of Business Processes Kai Mertins 1999 edition
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Quality-Oriented Design of Business Processes
Kai Mertins
Quality-Oriented Design of Business Processes introduces a modeling method, `Integrated Enterprise Modelling' (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes.
197 pages, biography
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