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Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals Lipsky, David B. (Cornell University)
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Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals
Lipsky, David B. (Cornell University)
Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints.
432 pages, Illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 16 de maio de 2003 |
| ISBN13 | 9780787964344 |
| Editoras | John Wiley & Sons Inc |
| Páginas | 432 |
| Dimensões | 161 × 238 × 33 mm · 720 g |
