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The ABCs of Effective Feedback: A Guide for Caring Professionals Rubin, Irwin M. (Massachusetts Institute of Technology; Harvard Graduate School of Education; American College of Physician Executives)
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The ABCs of Effective Feedback: A Guide for Caring Professionals
Rubin, Irwin M. (Massachusetts Institute of Technology; Harvard Graduate School of Education; American College of Physician Executives)
Aimed at healthcare professionals who want to learn the give-and-take of effective feedback, this volume outlines a step-by-step approach to the feedback process that should create direct, open and honest communication. Stages of feedback covered include: initiating, formulating and exchanging.
176 pages, Illustrations
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 31 de outubro de 1997 |
| ISBN13 | 9780787910778 |
| Editoras | John Wiley & Sons Inc |
| Páginas | 176 |
| Dimensões | 158 × 237 × 17 mm · 430 g |
