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I See What You Mean: Persuasive Business Communication D . Joel Whalen
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I See What You Mean: Persuasive Business Communication
D . Joel Whalen
Practical and innovative, this book will assist students in developing their skills in effective, influential business communication. It is replete with research-based examples, tips and exercises and covers topics such as: customizing messages to different audiences; dealing with angry employers and customers; managing speech anxiety and stage fright; increasing credibility; and creating high-impact presentations.
280 pages, 1, black & white illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 29 de janeiro de 1996 |
| ISBN13 | 9780761900313 |
| Editoras | SAGE Publications Inc |
| Páginas | 280 |
| Dimensões | 152 × 228 × 15 mm · 450 g |
| Idioma | Inglês |
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