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Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society Hans-Liudger Dienel New edition
Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society
Hans-Liudger Dienel
Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.
356 pages, includes 13 tables & 29 figures
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 20 de abril de 2009 |
| ISBN13 | 9780754674474 |
| Editoras | Taylor & Francis Ltd |
| Páginas | 330 |
| Dimensões | 156 × 234 × 19 mm · 453 g |
| Idioma | Inglês |
| Editor | Schiefelbusch, Martin |