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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World Martin Newman
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
Martin Newman
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
304 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 3 de agosto de 2018 |
| ISBN13 | 9780749482671 |
| Editoras | Kogan Page Ltd |
| Páginas | 304 |
| Dimensões | 233 × 157 × 23 mm · 488 g |
| Idioma | Inglês |
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