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How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence Jack Griffin 1º edição
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How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence
Jack Griffin
An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:
?Building leadership vocabulary
?Establishing ground rules
?Projecting credibility
?Avoiding day-one mistakes
?Handling crises and criticism
?Motivating and inspiring
?Making meetings work
320 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 6 de abril de 2010 |
| ISBN13 | 9780735204478 |
| Editoras | Prentice Hall Press |
| Páginas | 256 |
| Dimensões | 234 × 188 × 19 mm · 398 g |
| Idioma | Inglês |
