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The Managed Heart: Commercialization of Human Feeling Arlie Russell Hochschild Third Edition, Updated with a New Preface edition
The Managed Heart: Commercialization of Human Feeling
Arlie Russell Hochschild
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
339 pages, 4 tables, 1 chart
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 31 de março de 2012 |
| ISBN13 | 9780520272941 |
| Editoras | University of California Press |
| Páginas | 352 |
| Dimensões | 140 × 208 × 21 mm · 454 g |
| Idioma | Inglês |