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Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee Terrence E Deal
Managing the Hidden Organization: Strategies for Empowering Your Behind-the-Scenes Employee
Terrence E Deal
Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.
288 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 24 de março de 1999 |
| Data do lançamento original | 1994 |
| ISBN13 | 9780446394567 |
| Editoras | Little, Brown & Company |
| Páginas | 288 |
| Dimensões | 152 × 229 × 20 mm · 362 g |
| Idioma | Inglês |