Conte aos seus amigos sobre este item:
At America's Service: How Your Company Can Join the Customer Service Revolution Karl Albrecht Reprint edition
Preço
R$ 126,90
excluindo impostos
Item sob encomenda (no estoque do fornecedor)
Espera-se estar pronto para envio 28 de set - 8 de out
Receba avisos sobre novos lançamentos de Karl Albrecht
O que dizem nossos clientes:
Adicione à sua lista de desejos do iMusic
At America's Service: How Your Company Can Join the Customer Service Revolution
Karl Albrecht
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 1992 |
| ISBN13 | 9780446393164 |
| Editoras | Grand Central Publishing |
| Páginas | 252 |
| Dimensões | 130 × 200 × 20 mm · 276 g |
| Idioma | Inglês |
![Cover for Karl Albrecht · Stress and the Manager (Touchstone Books) (Paperback Book) [Reissue edition] (1986)](https://imusic.b-cdn.net/images/item/original/239/9780671628239.jpg?karl-albrecht-1986-stress-and-the-manager-touchstone-books-paperback-book&class=scaled&v=1425898891)
![Cover for Karl Albrecht · Brain Power: Learn to Improve Your Thinking Skills (Paperback Book) [Reissue edition] (1980)](https://imusic.b-cdn.net/images/item/original/981/9780671761981.jpg?karl-albrecht-1980-brain-power-learn-to-improve-your-thinking-skills-paperback-book&class=scaled&v=1425898891)
![Cover for Callie Hart · Brimstone (Paperback Book) [Special edition] (2026)](https://imusic.b-cdn.net/images/item/original/236/9781538774236.jpg?callie-hart-2026-brimstone-paperback-book&class=scaled&v=1782884722)
![Cover for Min Jin Lee · Pachinko (Hardcover Book) [Deluxe Limited, Special edition] (2026)](https://imusic.b-cdn.net/images/item/original/020/9781538784020.jpg?min-jin-lee-2026-pachinko-hardcover-book&class=scaled&v=1781768264)
![Cover for Min Jin Lee · Pachinko (National Book Award Finalist) (Paperback Book) [Special edition] (2026)](https://imusic.b-cdn.net/images/item/original/037/9781538784037.jpg?min-jin-lee-2026-pachinko-national-book-award-finalist-paperback-book&class=scaled&v=1780932818)
![Cover for Min Jin Lee · Free Food for Millionaires (Paperback Book) [Special edition] (2026)](https://imusic.b-cdn.net/images/item/original/044/9781538784044.jpg?min-jin-lee-2026-free-food-for-millionaires-paperback-book&class=scaled&v=1780937955)