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Coping with Difficult People: the Proven-effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work Robert M. Bramson 8.2.1988 edition
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Coping with Difficult People: the Proven-effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
Robert M. Bramson
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
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