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The Customer Driven Company: Moving from Talk to Action R. C. Whiteley
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The Customer Driven Company: Moving from Talk to Action
R. C. Whiteley
"Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service."
320 pages, illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 31 de março de 1993 |
| ISBN13 | 9780201608137 |
| Editoras | The Perseus Books Group |
| Páginas | 320 |
| Dimensões | 152 × 235 × 20 mm · 498 g |
| Idioma | Inglês |
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