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Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World C.britt Beemer
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Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
C.britt Beemer
Techniques that keep customers coming back-from 14 of today's top companies
352 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 1 de outubro de 2008 |
| ISBN13 | 9780071603652 |
| Editoras | McGraw-Hill Education - Europe |
| Páginas | 352 |
| Dimensões | 161 × 239 × 28 mm · 657 g |
| Idioma | Inglês |
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